Cookie Policy

Essential cookies we use

These keep the site working and can't be read by other websites or scripts:

• A sign-in cookie that keeps you logged in. It's cleared when you log out or it expires.
• A renewal cookie so you're not logged out every hour.
• A guest-chat cookie so your support conversation isn't lost during your visit.

Local storage (on your device)

These are stored in your browser, not sent anywhere for tracking — they just make the site work:

• Your cart contents and a lightweight 'signed-in' hint.
• Your remembered RSN / hiscore stats for the skill calculator.
• Your UI / visual-effects preferences.

What we don't use

• No analytics cookies (Google Analytics, etc.).
• No advertising or marketing cookies.
• No third-party tracking or cross-site profiling.

Managing cookies

• You can clear cookies and local storage anytime in your browser settings.
• Clearing the session cookies signs you out; clearing the guest cookie ends a guest support session.
• Because all our cookies are essential, blocking them may stop login and support from working.

Updates

• If we ever add non-essential cookies (e.g. analytics), we'll ask for your consent first and update this policy.